STANDARD SHIPPING CARRIER

• FedEx - Ground

• UPS - Ground

• USPS - Priority

STANDARD HANDLING TIME

• Orders are processed during regular business hours. Our business is closed on weekends, as well as on major holidays.

• Please allow 1 business day for your order to process and ship.

• Daily order cut off time 11:00 AM PST

STANDARD SHIPPING DETAILS

• All orders are shipped using standard shipping labels

• For average transit time, please reference the Map above.

• Hakoware offers Free Standard shipping for online orders over $100. For orders less than $100, there is an estimated shipping fee at checkout.

• For average transit time, please reference the Map above.

• Tracking details will be sent once the order is shipped

• Delivery time is calculated once the carrier scans the package

• Please note that the carrier-generated estimated arrival dates are not guaranteed. Due to weather conditions, carriers may be delayed. Please reference your estimated delivery date at checkout.

EXPEDITED SHIPPING OPTIONS (link)

• For alternative delivery options please call or email us prior to placing your order. We can provide you with a quote and an estimated delivery time

• Shipping availability depends on the product and destination

• FedEx 2Day - Delivery within 2 business days

• FedEx Standard Overnight - Next business day, by 8:00 PM (local time)

• FedEx Priority Overnight - Next business day, by 12:00 PM (local time)

EXPEDITED HANDLING TIME

• Orders are processed during regular business hours. Our business is closed on weekends, as well as on major holidays.

• Expedited orders will ship the same day if placed before 11:00 AM PST

PROBLEMS WITH YOUR SHIPMENT

If an order is incorrect, lost, or damaged, please get in touch with us right away. To find more information please refer to the DAMAGE/MISSING/LOST SHIPMENT section here.

WHOLESALE INQUIRY

For wholesale and large-quantity orders, please submit your information here.

CONTACT INFORMATION

HAKOWARE by HARVEST PACK INC

12336 Lower Azusa Rd, Arcadia, CA 91006
Phone: 1 (888) 727-7225 x0
Email: hello@harvest-pack.com
Operation Hours: 
M-F from 9:00 am - 5:00 pm PST